THE LIVING WELL MISSION
Frequently asked questions.
Q: Is the scholarship application confidential?
A: Yes, we follow all ethical and professional standards when dealing with your health care needs.
Q: What ages are eligible to participate in therapy with our professionals?
A: We see children beginning at age 3. There is no age limit for adults.
Q: Do you accept insurance?
A: Some of our partners do take insurance and the ones who do not, offer a superbill for submission to your insurance company.
Q: Do you accept medicare or medicaid?
A: Some of our partners do take medicare and medicaid.
Q: What if I am already working with a therapist?
A: That information will be taken in your confidential scholarship application and if approved, that clinician will receive funding for your care.
Q: What if I have an emergency situation and need immediate care?
A: In the event that you are facing a mental health crisis that requires immediate assistance, please call 911.
Q: Do your therapists offer telehealth?
A: Yes, we offer in-person and telehealth care.
Q: Do you offer group therapy?
A: Yes, our therapists will offer group therapy based on the needs of our applicants.
Q: Do you offer faith-based counseling?
A: Yes, we do, when it is requested we will pair you with a faith-based therapist. .
Q: How long does it take for you to respond to my application?
A: Typically you will have communication regarding your application within 72 hours of submission.
Q: How many sessions will the mission cover?
A: This will be determined on a case-by-case basis.
Q: Can I choose my therapist?
A: We will recommend a therapist if you do not have an existing one. If you or the therapist deem that it is not a good fit for you, we will refer you to another therapist.
Q: What if I have insurance but cannot afford to pay my co-pay?
A: We will review that information from your scholarship application and make a determination based on that information.
Q: Is there a number I can call to find out more about this process?
A: Yes, you can text or call (239)308-5626. It is better to text first to insure that we will be expecting your call.
Q: How do I make a tax-deductible donation to your organization?
A: You can make a tax deductible donation using the following link and immediately receive a receipt for your donation.